For: Service Dealer Owners / Managers

The Professional Training Series for service dealers is 6 one-day seminars designed to help owners/managers build long-term profit-building strategies for success. The Professional Training Series for service dealers seminar is scheduled on demand.

Features & Benefits

• Analyze your business' productivity and develop the profit you need through practical financial management using real-world numbers and figures you can quickly track on a daily basis
• Develop and maintain customer satisfaction by implementing effective customer communications and developing and fostering a team environment.
• Maintain and grow your business by creating and implementing a new customer package, a customer retention program and a new business development program.
• Learn how to create and implement compensation plans that drive productivity and increase employee loyalty.
• Learn how to set goals and develop business plans that are realistic and capable of producing the success you want.

This Program Includes

• Workbook and support materials.
• Certificate of achievement.
• Ongoing consulting and support.

Key Learning Methods

• Team discussions
• Management skills testing
• Question and answer sessions
• Individual homework

Coordinates

• Shop owners, managers, spouses and employees are encouraged to attend this session.
• Maximum class size is 30 shops.
• Warehouse and/or jobber salespeople must attend each session with their customers.
• PowerPoint presentation available