Service Dealer Business Training

Professional Training Series for Service Dealers
The Professional Training Series for service dealers is 6 one-day seminars designed to help owners/managers build long-term profit-building strategies for success.

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Service Writer Seminar
The Service Writer Seminar is a 1 ½ day seminar designed to help service writers build sales and profits, improve customer satisfaction and increase shop productivity and efficiency through proven techniques and practices.

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Service Writer Workbook/Video
The Service Writer Workbook/Video program is designed to teach service writers how to boost sales and customer satisfaction through improved customer communication, more efficient shop management and specific upselling techniques.

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Employee Management Seminar
Employee Management is a two-day seminar designed to help managers develop key team-building skills so they can create an environment where all employees work together to achieve company goals.

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Employee Management II
Employee Management II is a self-study workbook and CD-ROM designed to help managers implement key management strategies and company structure to increase employee satisfaction and reduce turnover.

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